Refund policy

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, so that we can evaluate the issue and make it right.

Exchanges/Return Policy
Unfortunately, we do not accept returns.  However, you can always contact us for assistance at support@onceuponawinecharm.com if you have a problem with your order.  We'll gladly assist you.

No Refunds
STORE CREDIT ONLY IF APPROVED